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support@payment-ping.comRead the FAQ
Quick answers on pricing, features, and getting started.
View FAQCommon questions
How do I get started with PaymentPing?
After you start your free trial, the dashboard walks you through a short checklist: add your business info, create your first client, and send your first quote. It takes about five minutes.
What payment methods can my clients use?
PaymentPing uses Stripe, so your clients can pay by credit or debit card. You can also include e-transfer instructions in your invoices for Canadian clients.
Can I cancel anytime?
Yes. You can cancel from your dashboard settings at any time, with no cancellation fee. Your account stays active until the end of your current billing period.
How do automatic reminders work?
When an invoice goes overdue, PaymentPing emails your client a friendly reminder. You choose which days reminders go out and can edit the templates to sound like you.
Is my data secure?
Yes. Everything runs over HTTPS/TLS on Vercel and Supabase, payments are handled by Stripe (PCI-DSS Level 1), and card numbers are never stored. See the Privacy Policy for details.
Still need a hand?
Email me at support@payment-ping.com and pop "URGENT" in the subject for anything payment-related that can't wait.